Phrases in Making Reservation

1. do you have any vacancies?
2. from what date?
3. for how many nights?
4. how long will you be staying for?
·       one night
·       two nights
·       a week
·       a fortnight (US English: two weeks)
5. what sort of room would you like?
6. I'd like a ...
·       single room
·       double room
·       twin room
·       triple room
·       suite
7. I'd like a room with ...
·       an en-suite bathroom
·       a bath
·       a shower
·       a view
·       a sea view
·       a balcony
8. I'd like ...
·       half board
·       full board
9. could we have an extra bed?

Asking about facilities

1. does the room have ...?
·       internet access
·       air conditioning
·       television
2. is there a ...?
·       swimming pool
·       sauna
·       gym
·       beauty salon
·       lift
3. do you allow pets?
4. do you have wheelchair access?
5. do you have a car park?
6. the room has a shared bathroom

Discussing terms

1. what's the price per night?
2. is breakfast included?
3. that's a bit more than I wanted to pay
can you offer me any discount?
4. have you got anything ...?
·       cheaper
·       bigger
·       quieter
5. could I see the room?

Making the booking

1. OK, I'll take it
2. I'd like to make a reservation
3. what's your name, please?
4. could I take your name?
5. can I take your ...?
·       credit card number
·       telephone number
6. what time will you be arriving?

Things you might see

1.     Vacancies
2.     No vacancies